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TSR – US Telco

₱13000 Per Month
Full Time
UP Ayala Techno Hub - QC
Posted 3 years ago

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
• Are at least High School graduate or College graduate / undergraduate
• Have an experience of at least six (6) months in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support
Shift scheduleShifting / GY
Salary PackagePhP 27,000
Work Set-upOnsite
Application ProcessOnsite
Salary₱13000 Per Month

Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files• Ensuring customer requests are handled in...

Full Time
Mandaluyong, Work From Home
Posted 3 years ago

Job Highlights

  • Earn up to 24k!
  • Temporary Work at Home
  • Shifting Schedule

Your day-to-day in a nutshell :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR if you :
• Are a college graduate or undergraduate
• Have a BPO experience of at least six (6) months in an International Voice Account
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Customer Support
Comm skills assessmentSVAR

Job Highlights Earn up to 24k! Temporary Work at Home Shifting Schedule Your day-to-day in a nutshell :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developin...

Full Time
Eton Centris - QC
Posted 3 years ago

Dayshift Account! Salary package: PhP 27,000 to PhP 30,000

As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next TSR :
• Are at least a high school graduate
• Have an experience of at least twelve (12) months in the BPO industry
• Have excellent English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support
Work set-upOnsite
Comm skills assessmentAptis

Dayshift Account! Salary package: PhP 27,000 to PhP 30,000 As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the bigges...

Full Time
Bridgetowne - Pasig
Posted 3 years ago

Salary package: PhP 18,000 up to PhP 24,000

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
· At least a high school graduate
· Have an experience of at least six (6) months in the BPO industry
· Have excellent English communication skills
· Have working knowledge on computers
· Have good customer service, multi-tasking and problem-solving skills
· Are willing to work in shifting schedule

Enjoy these awesome benefits when you join us :
– Paid training
– Competitive salary
– Benefits after 6 months
– Career pathing and Advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Customer Support
Shift24/7 shifting schedule
Work set-upOnsite

Salary package: PhP 18,000 up to PhP 24,000 Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files...

Full Time
Clark - Pampanga
Posted 3 years ago

Salary package up to PHP 23,000

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
· At least a high school graduate
· Preferably with 6 months of BPO experience
· Have good to average English communication skills
· Have working knowledge of computers
· Have good customer service, multi-tasking, and problem-solving skills
· Are willing to work in shifting schedule

Enjoy these awesome benefits when you join us :
– Paid training
– Competitive salary
– Benefits after 6 months
– Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Customer Support
Work set-upOnsite
Shift24/7 shifting schedule

Salary package up to PHP 23,000 Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files• Ensuring ...

Full Time
Eastwood - Libis QC
Posted 3 years ago

Salary package up to PhP 29,000

As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.
You will also be responsible for;
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various company and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner

Basic Qualifications:
• At least high school graduate
• Experience of at least twelve (12) months TSR experience
• Excellent English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule

Enjoy these awesome benefits when you join us as a TSR :
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
• Competitive salary
• Monthly performance incentives

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support
Work set-upOnsite
Comm skills assessmentSVAR

Salary package up to PhP 29,000 As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.You will also be respon...

Full Time
San Lazaro - Tayuman Manila
Posted 3 years ago

Salary Package up to PhP 22,500

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
• Are a college graduate or undergraduate
• Have an experience of at least one year and a half (1.5) years in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Healthcare Data Processing
Comm skills assessmentSVAR
Work set-upOnsite

Salary Package up to PhP 22,500 Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files• Ensuring ...

TSR – Consumer Electronics (Avalon)

₱27000 - ₱30000 Per Month
Full Time
Bridgetowne - Pasig, Work From Home
Posted 3 years ago

Dayshift Account! Salary package: PhP 27,000 to PhP 30,000

As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next TSR :
• Are at least a high school graduate
• Have an experience of at least twelve (12) months in the BPO industry
• Have excellent English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support
Comm skills assessmentSVAR / Aptis
Work set-upWork from home
Salary₱27000 - ₱30000 Per Month

Dayshift Account! Salary package: PhP 27,000 to PhP 30,000 As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the bigges...

Full Time
Bridgetowne - Pasig
Posted 3 years ago

Salary Package: PhP 22,000 to PhP25,000

JOB DESCRIPTION:
The Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding the client's product or services.

QUALIFICATIONS:
• Have an experience of at least six (6) months as a TSR 
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support

Salary Package: PhP 22,000 to PhP25,000 JOB DESCRIPTION:The Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon clie...

Full Time
Bridgetowne - Pasig
Posted 3 years ago

Salary Package: PhP 20,000 - PhP 27,000

Job Description
The Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding the client's product or services.

QUALIFICATIONS:
• At least High School/ Senior High School graduate, with or without BPO experience
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Customer Support
Comm Skills AssessmentVersant

Salary Package: PhP 20,000 – PhP 27,000 Job DescriptionThe Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon...

CSR – Ride Sharing Account

₱16500 - ₱21000 Per Month
Full Time
Cubao
Posted 3 years ago

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR if you:
• Are a college graduate or undergraduate
• Have an experience of at least twelve (12) months in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service
Non-taxable allowancePhP 2,000
Complexity allowancePhP 5,000
Communications assessmentSVAR
Work set-upOnsite
Salary₱16500 - ₱21000 Per Month

Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files• Ensuring customer requests are handled in...

CSR – Travel & Reservations

₱16500 - ₱20000 Per Month
Full Time
Cubao
Posted 3 years ago

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR if you :
• Are a high school graduate
• Have an experience of at least 1 year in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service
Non-taxable allowancePhP 2,000
Complexity allowancePhP 5,000
Additional assessementSVAR
Work set-upOnsite
Salary₱16500 - ₱20000 Per Month

Your day-to-day activity :• Answering incoming calls from customers• Resolving customer inquiries/requests• Developing and maintaining accurate files• Ensuring customer requests are handled in...

Full Time
Quezon City, Work From Home
Posted 3 years ago

Newbies to with 6 mos. experience : PhP 27,500 - PhP 35,500 (Package Range)
With at least 6 mos. experience : PhP 36,500 - PhP 40,500 (Package Range)
** Package can be higher depending on their experience.

Job Summary:
The Technical Support Engineer (Tech_Support_Advisor) Provides Support Focused on Consumer Class Product(s), Troubleshoot Complicated Issue(s) and Guide Clients towards an Appropriate Resolution. The incumbent would also Serve as the First Level of Support for Business Class Product(s), such as Managed/Unmanaged Switches, VPN and Security Products, Wireless Controller/Access Points, and Network Storage.

Essential Duties and Responsibilities:
• Level 1 Support for Business Class Products - VPN, NAS,  Switches, WLAN and VLAN
• Assess the Need for Replacement of Products - Takes the  Lead in Submitting and Monitoring Replacement Requests
• Perform Outbound Calls as Needed to Close Out Pending  or Unresolved Concerns - Reports and Submits Call Logs,  Product Issues and Outbound Reports
• Coordinate w/ L3 Support Engineers for Escalated Issues
• Provides Pre/Post-Sales Technical Support to Re-Sellers

Minimum Hiring Qualifications:
• Bachelor's Degree in Information Technology, Computer Science or Engineering - With Related Work Experience
• At least One (1) Year of Technical Support Experience in  a BPO Set-Up or Related Environment/Function
• Strong Knowledge/Experience: CCNA Routing/Switching  (Wireshark, OSI, Tunnel/Transport Protocols)
• Knowledge on Firewalls - Use & Connection to Routers
• Knowledge on VLAN/WLAN, Network Attached Storage,  Raid - Purpose & Levels; Linux OS Knowledge is a Plus
• On Certification Requirement(s) = CCNA Certification or Subject / Cisco Certification

Get Hired and Enjoy the Following:
• Monthly Incentive(s) Based On Actual Performance
• and... +Client-Sponsored Incentive(s) in Production
• Exciting Opportunities for Growth and Development

Job Features

Job CategoryCall Center Operations, Customer Support, Technical Support
Work Set-up:Work from home - GY
Comm skills assessment:SVAR

Newbies to with 6 mos. experience : PhP 27,500 – PhP 35,500 (Package Range)With at least 6 mos. experience : PhP 36,500 – PhP 40,500 (Package Range)** Package can be higher depending on th...

Full Time
Alabang - Muntinlupa
Posted 3 years ago

Salary Package: PhP 20,000 up to PhP 27,000

JOB RESPONSIBILITIES:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

EDUCATIONAL & PROFESSIONAL ATTAINMENT:
• Are a college graduate, with or without BPO experience
• Have an experience of at least six (6) months in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior HS because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Technical Support

Salary Package: PhP 20,000 up to PhP 27,000 JOB RESPONSIBILITIES: • Answering incoming calls from customers • Resolving customer inquiries/requests • Developing and maintaining accurate files ...

Full Time
Ortigas Center Pasig City, Work From Home
Posted 3 years ago

What you get:
1. 50K SOB given on the 1st day of training class
2. 47K monthly salary
3. 20% ND
4. WAH setup
5. Laptop and Internet provided

Conditions:
1. WAH report to the office 2x a week.
2. Work on Pacific Standard Timezone – US
3. Report to VP of Operations based in Singapore ROHQ
4. Must be flexible and willing to travel to Singapore every month for the monthly board meeting

What is your mission?

  • Responsible for the day to day management of the contact center to ensure that KPIs are met.
  • Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers
  • Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
  • Collaborate with Customer Experience and Training team to identify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client.
  • Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System

Who are we looking for?

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
  • Preferable with 1 year of working experience in the related field is required for this position
  • Experience leading, inspiring and motivating others to meet goals and metrics
  • Possess project and resource management skills
  • Strong communication and interpersonal skills
  • Excellent decision making and analytical skills.
  • Excellent verbal and written communication skills in English.

Job Features

Job CategoryCall Center Operations, Sales, Team Leader

What you get: 1. 50K SOB given on the 1st day of training class 2. 47K monthly salary 3. 20% ND 4. WAH setup 5. Laptop and Internet provided Conditions: 1. WAH report to the office 2x a week. 2. Work ...