Your day-to-day activity:

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner

Qualifications:

• At least Highschool or Senior High School Graduate
• 1-year BPO airline experience (Local or International account)
• Must have good English communication skills
• Have good customer service, multi-tasking, and problem-solving skills
• Willing to be trained on-site

Here’s what’s in store for YOU:

• 50K JOINING BONUS! 
• Permanent WAH
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities