Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
• Are College graduate or 2nd Year College completed (UG2)
• Have an experience of at least six (6) months in the BPO industry
• Preferably with Financial background
• Must already have a proof of employment for the past 7 years and proof of education (strict BI)
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Should have at least 10-25 Mbps wired internet connection prior to start date

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities