CSR – Healthcare Account

UP Ayala Techno Hub - QC
Posted 3 years ago

The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable mannerReady to #EmbraceDifferent?

You may be our next CSR if you’re:
• Are at least 2nd year college completer with or without BPO experience OR High School graduate WITH at least 1 year BPO experience
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCustomer Service, Customer Support, Healthcare Data Processing
Application Processover Zoom
Work Set-upOnsite
Salary Packageupto PhP27,000

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