CSR – Ride Sharing Account
Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
You may be our next CSR if you:
• Are a college graduate or undergraduate
• Have an experience of at least twelve (12) months in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule
Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
Job Features
Job Category | Call Center Operations, Customer Service |
Non-taxable allowance | PhP 2,000 |
Complexity allowance | PhP 5,000 |
Communications assessment | SVAR |
Work set-up | Onsite |
Salary | ₱16500 - ₱21000 Per Month |