CSR – Video Sharing Account

Full Time
Cebu, Work From Home
Posted 3 years ago

Salary package: PhP 23,500 to PhP 25,000

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next CSR :
• Are at least High School graduate or College graduate / undergraduate
• Have an experience of at least twelve (12) months in the BPO industry
• Preferably with Sales Consulting or Account Management experience. Experience working in B2C environment preferred.
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Should have at least 10 Mbps wired internet connection

Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Customer Support
Non-taxable allowancePhP 2,000
Complexity allowancePhP 3,500
Connectivity allowancePhP 2,000
Work set-upWork from home
EquipmentCompany provided

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