Customer Service Associate

Full Time
Cubao, Quezon City, Sparks Cubao
Posted 2 weeks ago

Job Description

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Job Qualifications

  • College undergraduate or college graduate, with or without BPO experience
  • Have an experience of at least six (6) months in the BPO industry (international account)
  • Have working knowledge on computers and basic MS offices
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule

Job Features

Job CategoryCall Center Operations, Client Services, Customer Service, Customer Support
Earn up to:Php 28,000

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