Customer Service Representative

Full Time
Alabang - Muntinlupa, Baguio, Bridgetowne - Pasig, Eastwood - Libis QC, Eton Centris - QC, Makati, Pampanga, San Lazaro - Tayuman Manila, Sparks Cubao
Posted 1 year ago

Your day-to-day activity :

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests is handled in an appropriate and timely manner
  • Utilizing various company and client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

  • At least a High School graduate or College graduate/undergraduate
  • With at least six (6) months of BPO experience
  • Have good English communication skills
  • Have good customer service, multi-tasking, and problem-solving skills
  • Are willing to work on-site and shifting schedule

Here’s what’s in store for YOU :

  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Collections, Customer Service, Financial, Healthcare, Sales, Technical Support, Telco
Salary RangePHP 13,000 to PHP 28,000

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