Customer Service Representative (Cebu)
Full Time
Cebu, Mactan Newtown, Work From Home
Posted 1 year ago
Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
- At least a high school graduate
- Have an experience of at least six (6) months in the BPO industry
- Technical support experience is preferred but not required
- Have excellent English communication skills
- Have a working knowledge of computers
- Have good customer service, multi-tasking, and problem-solving skills
- Are willing to work on shifting schedule
Enjoy these awesome benefits when you join us :
– Paid training
– Competitive salary
– Benefits after 6 months
– Career pathing and advancement opportunities
Job Features
Job Category | Call Center Operations, Customer Service, Technical Support |
Salary Range | Php 14,500 to 18,500 (depending on experience) |
Work set up | WFH and ONSITE (depending on the account) |