Customer Service Representative (Cebu)

Full Time
Cebu, Mactan Newtown, Work From Home
Posted 1 month ago

Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

  • At least a high school graduate
  • Have an experience of at least six (6) months in the BPO industry
  • Technical support experience is preferred but not required
  • Have excellent English communication skills
  • Have a working knowledge of computers
  • Have good customer service, multi-tasking, and problem-solving skills
  • Are willing to work on shifting schedule

Enjoy these awesome benefits when you join us :
– Paid training
– Competitive salary
– Benefits after 6 months
– Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Customer Service, Technical Support
Salary RangePhp 14,500 to 18,500 (depending on experience)
Work set upWFH and ONSITE (depending on the account)

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