Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

• At least a high school graduate
• Have an experience of at least six (6) months in the BPO industry
• Technical support experience is preferred but not required
• Have excellent English communication skills
• Have a working knowledge of computers
• Have good customer service, multi-tasking, and problem-solving skills
• Are willing to work on shifting schedule

Enjoy these awesome benefits when you join us :
– Paid training
– Competitive salary
– Benefits after 6 months
– Career pathing and advancement opportunities