Your day-to-day activity :

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests is handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

• Has at least 1 year and up or 1 year of Customer Facing Experience
• Completed 2nd year in College
• Proficient in English communication
• Willing to work on-site and shifting schedule