Your day-to-day activity:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Perks:

• Competitive Salary Package!
  • Earn up to PHP24K monthly, PLUS up to PHP9K monthly performance incentives. 
• Premium Health Benefits!
  • Up to 4 FREE dependents on your HMO
  • 10K Annual Medical Reimbursement
  • Life Insurance
• People and Culture
  • Annual Family Day
  • Outstanding leadership team
  • Family-centric events
  • Hands-on leadership

Qualifications:

• At least 12 months of BPO experience handling international accounts. Preferred is Telco.
• At least a high school diploma
• With strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent compliance to information security measures
• Must be able to provide NBI clearance before the start date