Customer Service Representative – Telco
Posted 10 months ago
Your day-to-day activity:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various companies and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
- Competitive Salary Package!
- Earn up to PHP24K monthly, PLUS up to PHP9K monthly performance incentives.
- Premium Health Benefits!
- Up to 4 FREE dependents on your HMO
- 10K Annual Medical Reimbursement
- Life Insurance
- People and Culture
- Annual Family Day
- Outstanding leadership team
- Family-centric events
- Hands-on leadership
- At least 12 months of BPO experience handling international accounts. Preferred is Telco.
- At least a high school diploma
- With strong communication skills (conversational, confident, spontaneous, relational)
- Strong comprehension and learning agility
- Able to work in a paperless environment with stringent compliance to information security measures
- Must be able to provide NBI clearance before the start date
|Job Category||Call Center Operations, Customer Service|
|Salary Package||Php 24,000|