Your day-to-day in a nutshell

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable mannerReady to #EmbraceDifferent?

Requirements:

• At least Highschool Graduate
• With or without BPO experience
• Experience is preferred but not required
• Have good English communication skills
• Are willing to work onsite and in shifting schedule

Here’s what’s in store for YOU!

• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities