Customer Service Representative – UPA

Full Time
UP Ayala Techno Hub - QC
Posted 8 months ago

Your day-to-day in a nutshell

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable mannerReady to #EmbraceDifferent?

Requirements:

  • At least Highschool Graduate
  • With or without BPO experience
  • Experience is preferred but not required
  • Have good English communication skills
  • Are willing to work onsite and in shifting schedule

Here’s what’s in store for YOU!

  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities

Job Features

Job CategoryCustomer Service, Customer Support
Salary PackagePhp 14,000 to Php 20,000

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