Customer Service Representative – Voice
Your day-to-day activity :
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various company and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
You may be our next CSR :
• Are at least a high school graduate
• With at least six (6) months in the BPO industry handling SALES account (upselling, hard-selling, etc.)
• Have excellent English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule
Here’s what’s in store for YOU :
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
• PERMANENT WFH set up
Job Features
Job Category | Call Center Operations, Customer Service |
Salary Package | Php 19,000 to 21,000 |
Non-taxable Allowance | Php 2,000 |
Complexity Allowance | Php 5,000 |
SIGN-ON BONUS | Php 45,000 |