Job Description

Responsible for resolving issues related to troubleshooting of the application and devices used (iPad, tablet, mobile phone, etc), transaction inquiry, reconciliation, and account flow.

Qualifications:

• At least Highschool Graduate or SHS Graduate
• If College Graduate, preferrably finished IT or Computer Science Course
• With at least 6 months Technical Support Representative Experience
• Should have experience in troubleshooting iOS/Android devices
• Experience in fixing desktops and O.S installation is preferred but not required.
• Highly motivated and should be flexible in terms of working in different shifts
• Good to excellent communication skills

Assets:

Knowledge in Mac OS X and iOS Experience with Salesforce.com Retail experience Hospitality experience eCommerce experience.

Benefits:

• Weekly attendance bonus
• HMO after 1 year of service
• Accidental Life Insurance after 6 months
• Monthly performance-based incentive