Responsible for resolving issues related to troubleshooting of the application and devices used (iPad, tablet, mobile phone, etc), transaction inquiry, reconciliation, and account flow.
- At least Highschool Graduate or SHS Graduate
- If College Graduate, preferrably finished IT or Computer Science Course
- With at least 6 months Technical Support Representative Experience
- Should have experience in troubleshooting iOS/Android devices
- Experience in fixing desktops and O.S installation is preferred but not required.
- Highly motivated and should be flexible in terms of working in different shifts
- Good to excellent communication skills
Knowledge in Mac OS X and iOS Experience with Salesforce.com Retail experience Hospitality experience eCommerce experience.
- Weekly attendance bonus
- HMO after 1 year of service
- Accidental Life Insurance after 6 months
- Monthly performance-based incentive
|Job Category||Call Center Operations, Technical Support|
|Salary Range||Php 17,000 to 23,000|
|Work set up||Onsite|