TSR – US Telco

Full Time
Alabang - Muntinlupa
Posted 1 year ago

Salary Package: PhP 20,000 up to PhP 27,000

JOB RESPONSIBILITIES:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

EDUCATIONAL & PROFESSIONAL ATTAINMENT:
• Are a college graduate, with or without BPO experience
• Have an experience of at least six (6) months in the BPO industry
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior HS because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Job Features

Job CategoryCall Center Operations, Technical Support

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